FAQ's

Rolling Back Office 365
1. In Outlook >File >Office Account >Update Options >Disable Updates. 2. Run the Command Prompt as Administrator. 3. Choose your version...
Thu, 12 Oct, 2017 at 5:06 PM
How do I change the default PDF program?
If your PDF files are opening in a different program, the steps below explain how to change the program.  We recommend that you ask your IT department to co...
Thu, 4 Jan, 2018 at 4:26 PM
How do I stop HowNow opening twice?
If you are noticing that HowNow is opening again when you click on a Smartlink or save an email, below are the steps to stop this from happening.  We recomm...
Mon, 8 Jan, 2018 at 2:31 PM
How do I stop already saved emails in HowNow from wanting to be added again
If you are noticing that the HowNow Email Manager add-in is asking you to save emails that are already saved, below are the steps to stop this from happenin...
Thu, 25 Jan, 2018 at 12:49 PM
How do I reset my Preview?
Your personal Preview functionality can be reset by navigating to the following area: >File >Info >Personal Details >Other Settings > Rese...
Tue, 28 Aug, 2018 at 4:44 PM
Pinning HowNow to the Taskbar
This guide will show you how to pin HowNow to your Taskbar. Note: This solution will result in a second HowNow icon on your Taskbar when HowNow is open, do ...
Fri, 11 Jan, 2019 at 11:27 AM