FAQ's

Rolling Back Office 365
1. In Outlook >File >Office Account >Update Options >Disable Updates. 2. Run the Command Prompt as Administrator. 3. Choose your version...
Thu, 12 Oct, 2017 at 5:06 PM
How do I change the default PDF program?
If your PDF files are opening in a different program, the steps below explain how to change the program.  We recommend that you ask your IT department to co...
Thu, 4 Jan, 2018 at 4:26 PM
How do I stop HowNow opening twice?
If you are noticing that HowNow is opening again when you click on a Smartlink or save an email, below are the steps to stop this from happening.  We recomm...
Mon, 8 Jan, 2018 at 2:31 PM
How do I stop already saved emails in HowNow from wanting to be added again
If you are noticing that the HowNow Email Manager add-in is asking you to save emails that are already saved, below are the steps to stop this from happenin...
Thu, 25 Jan, 2018 at 12:49 PM
How do I reset my Preview?
Your personal Preview functionality can be reset by navigating to the following area: >File >Info >Personal Details >Other Settings > Rese...
Tue, 28 Aug, 2018 at 4:44 PM
Pinning HowNow to the Taskbar
This guide will show you how to pin HowNow to your Taskbar if HowNow is located on your machine. If HowNow is located on your network, please consult with y...
Thu, 24 Jan, 2019 at 2:17 PM