Knowledge Catalogue

HowNow has the ability to catalogue knowledge documents into the HowNow database in one operation.


Note: This should only be done in conjunction with the HowNow support team.


To Catalogue Knowledge Documents:

 

  1. Select File > System Tools > Advanced > Knowledge Catalogue
  2. In the Source Document Path, select the path to the knowledge documents that are to be catalogued.
  3. Choose the Content Module that the documents are to be attached to.
  4. Select the Content Update Number that applies to the documents.
  5. Choose the Approval Status that is required for the documents.
  6. Press Catalogue to bring these documents into the Knowledge area of HowNow.

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