The Display Field Editor allows the administrator to control which fields appear on the search results list for each tab in HowNow and the order in which they appear. In addition, it allows control of which fields appear on the various selection lists in HowNow.

In the case of the Contacts Tab, the editor allows new fields to be added to the contact database.

To use this module, go to File > System Tools > General > Display Field Editor

Tab: Choose the HowHow tab (e.g. Knowledge, Records, etc) to display its fields. Note: When creating new contact fields from the External Database Connection Wizard, the Contacts Tab will be selected automatically.

Add: Available only when the Contacts Tab is selected. Displays the Display Field Details dialog and allows the creation of new contact fields.
Note: To change a contact field's width, delete the field and re-add it with the new width.
Edit: Displays the Display Field Details dialog and allows existing field settings to be edited.
Delete: Available only when the Contact Tab is selected. Deletes the selected field. Please be extremely cautious with this option as any data stored in the field is lost.
Change Order: To change the order in which the fields appear in the search results list, drag the field to the position required.



Display Field Details

This dialog allows display fields to be edited and in the case of the Contacts Tab, new fields to be added.
Note: The fields marked with Contacts Only are only visible when adding contact fields.



Display Title: The descriptive name of the field to be displayed. It can contain spaces.


Field Name: Contacts only. The actual database field name. It must not contain spaces. Allow HowNow to create the name.


Select Name: Contacts only. The field name used internally. Do not change this name unless instructed to do so by HowNow support.


Sort Parameter: Contacts only. Optional. Only use if instructed to do so by HowNow support.


Default Sort Field: Tick this box if this field is to be the search results default sort field.


Field Type: Contacts only. Choose the type of the field. The options are:

  • Characters - text
  • Number - integer, no decimals
  • Decimal Number
  • Currency
  • Yes/No
  • Date

Field Size: Contacts only. The size of the field in characters, where appropriate for the field type. Where not entered, HowNow will supply the value.

Default Value: Contacts only. Optional. Use to enter a default value for the field.

Display Width: The width of the field when displayed in the search results, in pixels. 100 pixels will display roughly 20 characters.

Show on Search Results: Tick this box to show the field on the search results screen.

Show on Select List: Tick this box to show the field on any select lists.

Show on Contacts Other Tab: Contacts only. Tick this box to show the field on the contact details Other tab.

Show on Reports: Tick this box to allow this field to be shown on reports.

Search on Select List: Tick this box to allow this field to be one of the fields searched on the select dialogs.

On completion, click the OK button to save the changes or the Cancel button to close the dialog without saving.